CAR RENTAL TERMS & Conditions
You must agree to these terms & conditions when hiring a vehicle from us.
Included in the rates
- GST and other Government taxes
- Airport and all local taxes,
- Airport delivery fees (after-hours airport pickup or drop-off is not included)
- Unlimited kms within a 250 radius of Brisbane Airport
- Up to 3 additional drivers
- Free GPS
Delivery to Airports
We offer a ‘Meet & Greet’ service to the Gold Coast (Coolangatta) Airport | Brisbane International Airport | Brisbane Domestic Airport | Brisbane Cruise Ship Terminal | Sunshine Coast Airport (Maroochydore).
A staff member, holding a sign with your name, will be waiting in the airport terminal to escort you to your rental car.
The meeting point will be listed in the confirmation email received at the time of booking.
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Gold Coast Airport: |
Domestic |
Luggage collection area. |
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International Airport |
Arrivals Lounge. |
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Brisbane Airport: |
Domestic |
Luggage collection area |
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International Airport |
The Coffee Club (in the arrivals area). |
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Sunshine Coast Airport: |
Domestic |
Luggage collection area |
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International Airport |
Arrivals Lounge. |
*Please note that Flight details must be faxed or emailed to us 24 hrs in advance of pickup to avoid any surcharges or delays in meeting the customer.
Returning Vehicles
Please return vehicles to the areas that were outlined by the staff that got you on your way.
Please note that if vehicles are left in Avis, Budget, Hertz, Europcar or Red spot car parks, the vehicle may occur a fine.
Street Directory
Every vehicle has in it a street directory to help you find your way around. We can also provide you with a GPS (Global Positioning System) if you require, please add it as an extra when making your booking.
Accidents
If you should be involved in an accident or there is damage to the vehicle please contact our staff immediately.
You will be liable for the excess that is on your car hire contract.
Holidaze Car Hire will get the car repaired and send you the paperwork and photos that you will require to get a refund from your insurer.
Holidaze Car Hire's insurance company will not cover customers that have insured elsewhere.
Area Restrictions
You can go as far North as Cairns and South as far as Sydney. You may go as far west as the Toowoomba ranges which is roughly 150km west of the East Coast.
Breakdowns
If in the event that a technical fault should occur please call us.
Fines
Once we receive the fine documentation we will charge you a $50 administration fee and send the fine payment to the relevant authority with a Statuary Declaration signed by a JP stating that you were in charge of the vehicle at the time of the speeding or parking infringement.
Pets
Holidaze Car Hire has a NO PETS policy throughout its rental fleet. We charge a $100 cleaning fee to return the vehicle to its original state prior after your rental if required due to your failure to comply.
Fuel
Please ensure vehicles are returned with the same amount of fuel that is signed for on your rental agreement. We do not mind refuelling the vehicle for you, but please understand that fuel is charged at a higher rate to cover staff costs.
No Smoking
Holidaze Car Hire has a NO SMOKING policy throughout its rental fleet. We charge a $100 cleaning fee to return the vehicle to its original state after your rental if required due to your failure to comply.